Client Success Manager

Renova Digital
December 1, 2023
California, Colorado, Nevada, Utah, Oregon, Arizona, United States of America
Job Type


We are thrilled to announce an incredible career opportunity for a Client Success Manager with a knack for business development! Our client is at the forefront of cutting-edge geotechnical instrumentation and monitoring projects, dedicated to delivering innovative solutions.

About the Role:
In this role, you will combine your expertise in geotechnical instrumentation with your business acumen to drive our company's growth and establish strong client relationships. As a ClientSuccess Manager, you will be responsible for designing, implementing, and monitoring instrumentation systems. Furthermore, your business development skills will play a crucial role in identifying new opportunities, nurturing partnerships, and expanding our market presence.

Following are the responsibilities and duties of the Client Success Manager:

• Developing instrument and service sales: Client Success Manager contacts new and existing client base for initiating new sales and supporting existing projects.

• Designing plans and activities to meet sales and revenue goals.

• Expanding existing client relationships for generating a sustainable business

• Addressing Client concerns in a timely manner

• Preparing quotations and proposals

• Traveling to visit new and existing clients and representing our company professionally.

• Supporting field installation and client’s field activities when necessary

• Representing our company in technical and commercial venues such as, but not limited to, local and national conferences, lunch and learns, industry meetings.

• Working closely with R&D team to improve the performance of existing products and help development of new products.

By joining our dynamic organization, you will be part of a collaborative and innovative work culture where your ideas will be valued and encouraged. We offer ample opportunities for professional growth and career advancement, allowing you to make a lasting impact on landmark projects around the globe. You will work alongside industry experts, receiving mentorship and continuous learning opportunities. Our client is an engineering service firm that supplies broad range of geotechnical and structural monitoring sensors and data acquisition systems including installation and data management services. Providing I&M solutions for tunneling, dam, construction and transportation industries, we are assembling highly motivated professionals committed to the client satisfaction. Key instrumentation practices include piezometers, inclinometers, extensometers, tilt meters, load cells, strain gauges and data loggers

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